Heat cables (also known as heat tape or de-icing cables) are designed to help reduce ice buildup in gutters and downspouts by providing supplemental heat. However, their performance is affected by weather conditions and factors beyond our control.
During periods of extreme cold, heavy snow, high winds, or prolonged freezing temperatures, heat cables may:

• Struggle to melt ice effectively
• Become overwhelmed by ice and snow accumulation
• Appear to be “not working” despite operating properly
• Be unable to prevent ice dams entirely
  This is especially common during extended cold snaps in Western New York.
  Important to Understand
  Heat cables are a supportive tool, not a guarantee against ice dams or freezing.

Their effectiveness depends on:

• Outside temperature
• Amount of snowfall
• Roof design and insulation
• Sun exposure
• Existing ice buildup
• Electrical supply

When temperatures remain extremely low for long periods, even properly installed and functioning cables may not perform as expected.

Installation & Responsibility
716 Gutters installs heat cables according to manufacturer guidelines and industry standards. Once installed and powered, performance depends on environmental conditions.
We cannot guarantee ice prevention during extreme winter weather.

Our Commitment
We are always happy to:

• Verify proper installation
• Inspect connections and power supply
• Address installation-related issues
• Provide honest guidance on winter maintenance
  If customers have concerns, they should contact us directly so we can review their system.